Staff Product Manager (Accounts & Billing)

About the Team

Netlify runs on usage. Developers buy credits, teams consume compute and bandwidth, and enterprises commit to spend. The Accounts and Billing area owns how all of that works: the accounts foundation every customer signs into, the billing platform that meters and charges them, and the pricing and packaging model that sets what they pay. It sits at the center of how Netlify grows, and it touches Finance, Growth, UX, Sales, and the executive team.

As a Staff Product Manager, you’ll help define and evolve Netlify’s monetization model, bringing a strong point of view while partnering across the company to make high-impact decisions, and you will build hands-on next to engineering, Finance, and design rather than run a team from above. You’ll collaborate closely with senior leaders, including the CEO and CFO, as we continue to evolve Netlify’s pricing and packaging strategy.

What You'll Do

• Lead the strategy and evolution of pricing, packaging, and monetization, including plans and tiers, the credit and usage model, seat-versus-consumption economics, on-demand and overage rates, enterprise commitments and discounting, storage pricing, regional pricing, and annual plans.
• Ship billing as a product: metering accuracy, invoicing, payments, refunds, and customer-facing usage visibility, including the billing and usage interfaces enterprises are asking for.
• Steward the accounts foundation: sign-up and authentication, identity, orgs and teams and seats, roles and permissions, account security, and fraud and abuse at the top of the funnel.
• Build and lead the pricing and packaging experimentation program, using data, customer insight, and sound judgment to guide decisions: product analytics, conversion and activation, and credit-consumption telemetry.
• Partner with Finance to develop pricing approaches that balance customer value, business goals, and long-term sustainability.
• Partner with engineering and cross-functional stakeholders to set priorities, evaluate tradeoffs, and drive alignment on the most impactful opportunities when demand exceeds capacity.

What You'll Bring

• 7+ years of product management experience, including experience leading pricing, packaging, monetization, or other commercially significant product initiatives for developer-focused, SaaS, or usage-based products.
• Deep experience with usage-based, credit-based, subscription, or seat-based business models, including metering, tiering, overages, enterprise commitments, discounting, and the tradeoffs among them.
• Hands-on depth with billing platforms (Orb, Stripe, Zuora, Metronome, or similar), billing pipelines and ledgers, and billing treated as a customer-facing su