Supervisory IT Specialist (PLCPLN), End User Services (EUS)

This position is located in the Office of Information and Technology, End User Services, End User Operations. The Supervisory IT Specialist provides leadership and resource management (finance, human, and acquisition), leading the development and implementation of strategies required to manage IT End User Operations. They oversee the day-to-day operations, services, maintenance, and security for all customers within the immediate geographic area.OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans. OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology.Major Duties: Coordinates, communicates, integrates, and is accountable for the overall success of the program, ensuring alignment with agency or enterprise priorities. Manages the package of support functions required to field and maintain the readiness and operational capability of systems and components. Conducts evaluations of an IT program or its individual components to determine compliance with published standards. Performs needs analysis to identify opportunities for new and improved business process solutions. Reviews and conducts audits of information technology (IT) programs and projects. Develops methods to monitor and measure risk, compliance, and assurance efforts.Work Schedule: Tuesday-Saturday 8:00 a.m. - 4:30 p.m.;Tour of duty may be subject to change based on organizational needs.Compressed/Flexible: As determined by the Agency Policy Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Adhoc telework may be authorized at management discretion.Virtual: This is NOT a virtual position.Position Description/PD#: Supervisory IT Specialist (PLCPLN), End User Services (EUS)/PD17824A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Physical Demands: The work is sedentary. Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site. Travel requirement is up to 25% of the time. Some employees may carry light items, such as papers, books, or small parts, or drive a motor vehicle. The work does not require any special physical effort. Working Conditions: The work area is adequately lighted, heated, and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions. Employee may occasionally be exposed to uncomfortable conditions in such places as research and production. Designated Drug Testing Pos