Supervisory IT Specialist (PLCYPLN), End User Services (EUS)

The Area Manager, within OIT End User Operations, leads and manages resources (finance, personnel, acquisition), overseeing IT End User Operations in a geographic area. Responsible for daily operations, security, support, network ops, systems integration/design, maintenance, and IT training. Collaborates with partners for comprehensive service delivery. Applies admin/technical skills to plan, implement, and improve systems, ensuring compliance with directives and adapting to evolving tech needs.OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans. OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology.Major Duties: Cyber Security Code: 801 - Program Manager: Leads, coordinates, communicates, integrates, and is accountable for the overall success of the program, ensuring alignment with agency or enterprise priorities. Cyber Security Code: 803 - Product Manager: Manages the package of support functions required to field and maintain the readiness and operational capability of systems and components. Cyber Security Code: 805 - Program Auditor: Conducts evaluations of an IT program or its individual components to determine compliance with published standards. Perform needs analysis to determine opportunities for new and improved business process solutions. Review or conduct audits of information technology (IT) programs and projects. Develop methods to monitor and measure risk, compliance, and assurance efforts.Position Description/PD#: Supervisory IT Specialist (PLCYPLN), End User Services (EUS)/PD17825A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Travel Required: Up to 25%Work Schedule: Monday - Friday; 8:00 AM - 4:30 PM;tour of duty may be subject to change based on organizational needs.Compressed/Flexible: As determined by the Agency PolicyVirtual: This is NOT a virtual position. Remote: This is NOT a remote position. Physical Demands: The work is sedentary. Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site. Travel requirement is up to 25% of the time. Some employees may carry light items, such as papers, books, or small parts, or drive a motor vehicle. The work does not require any special physical effort. Working Conditions: The work area is adequately lighted, heated, and ventilated. The work environment involves every day risks or discomforts that require normal safety precautions. Employee may occasionally be exposed to uncomfortable conditions in such places as research and production facilities.