Support Engineer, IT Systems

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Support Engineer, IT Systems

Job Posted: June 19th, 2026

Location: Australia or New Zealand

Hi there!

We're looking for a Support Engineer, IT Systems to join our team. Zapier is on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.

This is an exciting role at Zapier in a growing team, and you will play a direct role in delivering and improving the IT support experience for Zapier employees across a globally distributed org. Working closely with our Engineering, People Ops, and Security teams, you will be the frontline of IT support -- resolving issues quickly, identifying patterns, and continuously raising the bar on how support gets delivered.

We believe that a good IT experience is a perk -- it keeps people productive and engaged rather than getting in the way. This isn't a ticket-queue job. You'll be expected to not just resolve issues, but to improve the systems and processes that prevent them from recurring. If you're someone who gets satisfaction from both helping people and making things better, this role is for you.

If you're interested in furthering your career at a fast-growing and profitable org, then read on...

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