Support Medewerker IT
UnknownTaken: Behandelen en registreren van tickets in het support systeem Escaleren van complexe problemen volgens procedure Telefonisch en via e-mail ondersteunen van gebruikers Testen en controleren van nieuwe software-updates Onderhouden van kennisdocumentatie en handleidingen Rapporteren van trends en terugkerende issues aan het team Samenwerken met collega’s voor een optimale gebruikerservaring Must-haves: Minimaal hbo werk- en denkniveau of vergelijkbaar Goede beheersing van Nederlands in woord…
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