Talent and Development Facilitator

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

In this role, you'll report into the Employee Onboarding and Engagement team, a high-impact sub-function of the Talent and Development organization. Our mission is to deliver outstanding learning experiences that integrate new Stripes into our culture and mission. This role will own the Mexico City onboarding program and support multiple employee programs within Stripe's People team.

What you'll do

As the CDMX Talent and Development facilitator, you will play a vital role in delivering outstanding learning experiences for Stripes in CDMX. This role requires extensive facilitation and program management expertise. The ideal candidate is a proactive self-starter with experience across facilitation, content design, program implementation, effective stakeholder engagement, and operations.

Responsibilities

This is a unique opportunity to bring to life Stripe's talent strategy in CDMX, serving as a vital bridge between multiple global programs and local implementation.

Facilitation

• Facilitate new employee onboarding (Stripe 101) in-person from our Mexico City office approximately every two weeks, Monday–Wednesday, 7:30 am–5:30 pm • Apply effective facilitation techniques for groups of varying sizes to foster an interactive and inclusive learning environment
• Collaborate with business facilitators to ensure delivery readiness, offering feedback and encouragement • Facilitate select all-Stripe and manager development skill-building workshops as needed (virtual or in-person)
• Contribute to CDMX-specific manager and leadership development sessions focused on difficult conversations, de-escalation, and leadership judgment, supporting both small and large group facilitation and quarterly refreshers

Content development

• Learn and deliver high-quality presentations grounded in adult learning principles and facilitation best practices to ensure content lands effectively
• Support ongoing content updates in partnership with subject matter experts and senior team members, incorporating participant feedback and reflecting S