Account Director
SilverTechWe’re looking for a strategic, relationship-driven Account Director to lead and grow some of SilverTech’s most important client partnerships. In this role, you’ll own the full client lifecycle for a portfolio of high-value accounts, acting as a trusted advisor while helping clients envision, plan, and execute long-term digital growth.
You’ll work closely with client stakeholders and internal delivery teams to uncover opportunities, solve business challenges, and align SilverTech’s services to client goals. This is a highly visible role that blends strategy, client advocacy, and collaboration across sales, delivery, and leadership.
Location Flexibility
This role offers flexibility based on candidate location and business needs, with the option to work hybrid from our Bedford, NH office or fully remote within the U.S. Occasional travel may be required.
What You'll Do
- Manage a portfolio of 10 - 12 high-value client accounts
- Build strong, trusted relationships with client stakeholders at all levels
- Lead Quarterly Business Reviews (QBRs) to discuss goals, performance, risks, and future opportunities
- Develop and present strategic and tactical account plans that align client needs with SilverTech’s service offerings
- Partner with clients to define long-term, multi-year visions for platform growth and evolution
- Identify client pain points and opportunities, translating them into actionable solutions
- Collaborate with delivery teams to define project scope, goals, assumptions, and deliverables
- Coordinate estimates and proposals with internal teams and client stakeholders
- Partner with Sales and the VP of Client Services to position proposals, value, and execution priorities
- Serve as the client advocate internally to ensure work meets expectations for scope, timeline, and budget
- Manage and communicate scope documentation and statements of work
- Stay informed on industry trends, emerging technologies, and best practices relevant to client needs
- Maintain accurate reporting and account documentation using Salesforce and other internal tools
- Represent SilverTech with professionalism, responsiveness, and a strong client-first mindset
Benefits
- Strong compensation package
- Competitive health packages
- 401k + company match
- Flexible schedules
- Hybrid workweek
- Unlimited PTO after 5 years
- Your birthday off
- Regular learning & development opportunities
- Monthly company-provided lunches
- A fun, collaborative, and innovative team that actually likes working together
- Cutting-edge technology and creative freedom
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