Customer Development Manager, CVS

No Relocation Assistance Offered
Job Number #173740 - New York, New York, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

As the Customer Development Manager - CVS, you will have ownership & responsibility to deliver sales objectives on volume, spending and retail execution while also running the P&L. You will formulate and execute our strategic plakn to ensure you reach maximum volume, profitability and customer service. You'll work with your team and cross-functional touchpoints, and develop plans to deliver designated account strategies and champion a demeanor with your colleagues to build solutions where everyone wins and efficiency of investments increase. You will demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth and strengthen the customer investment strategy so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights.

This is a field based role based in the Northeast region. This person will need to travel as needed to our office in Park Avenue and to the CVS office in Woonsocket, RI. 

Responsibilities:

• Develop and execute comprehensive customer strategies rooted in consumer insights, category trends, and competitive analysis to deliver mutual growth opportunities.
• Build and nurture partnerships across direct reports, cross-functional teams, and broker retail teams—fostering a culture of trust and integrity.
• Coach and develop team members, providing leadership and guidance to enhance team performance and career growth.
• Collaborate and negotiate with internal and external stakeholders to deliver win-win solutions.
• Continuously seek out and implement process improvements, using analysis such as ROI measurement, pre- and post-program evaluations, and lessons learned to optimize future strategies.
• Lead and own the rollup of the monthly financial discipline process for CVS across total CP business.
• Lead the team to analyze and report on account-specific business trends, including brand performance, pricing, promotion activity, and trade developments.
• Apply insights to refine investment strategies and customer tactics, leveraging data from syndicated sources (e.g., Nielsen, IRI).

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