Executive Assistant
Monzo🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London | 💰£60,000 - £64,000 (based on experience level) + Benefits
Executive Assistant - Fixed Term Contract until March 2027
Immediate starter required
Please note: For this particular role, we’re only able to consider candidates who are immediately available to start on 10th August 2026
About the role
At Monzo we offer paid sabbatical leave to Monzonauts after 5 years of tenure. With several of our EAs taking this in 2026, we’re looking for an experienced EA to step in and provide seamless support to their leaders. This is a great opportunity to work across different parts of the Executive team.
We know that an excellent EA leads to better outcomes for our customers by enabling the performance of the Executive they support. This is why we are looking for a passionate, ambitious EA who relishes working in a fast paced environment where they have an opportunity to make a real difference. We generally work 1:2 / 1:3 depending on the workload associated with the person.
Joining a team of 16 you will collaborate with our existing EA team to keep Monzo running and to continue to raise the bar on what great support looks like.
🔑 You'll play a key role by...
Acting as a strategic partner to your leader
You'll develop a deep understanding of your leaders' priorities, challenges and goals, helping them stay focused on the work that matters most. You'll anticipate needs, identify opportunities to improve effectiveness, challenge where appropriate and act as a trusted extension of the leaders you support.
Driving organisational effectiveness
You'll drive leadership team effectiveness by creating structure, improving communication flows, driving accountability and ensuring important initiatives continue to move forward. You'll be comfortable navigating ambiguity and helping others do the same.
Managing time, priorities and focus
You'll own complex calendars and competing priorities, ensuring your leaders spend their time where they can have the greatest impact. You'll proactively challenge, prioritise, make informed trade offs and make recommendations based on a strong understanding of business context.
Building strong relationships across Monzo
You'll build trusted relationships across the business and become a key point of connection between teams and stakeholders. You'll influence without formal authority to create alignment, remove blockers and ensure information flows effectively.
Leading projects and initiatives
From leadership offsites and engagement initiatives to process improvements and cross functional projects, you'll lead initiatives from concept through to delivery, ensuring momentum is maintained despite competing priorities and creating positive out
Similar roles
Design & Tech
Related reads from TCHNX
Why Do AI-Generated Algorithmic Interfaces Feel Wrong?
AI-optimized interfaces may be mathematically efficient, but they often violate the psychological principles humans expect. I examine why algorithmic design creates friction, even when the data suggests it shouldn't.
Why AI Design Tools Are Quietly Replacing Junior Designers and What Actually Comes Next
AI tools promise efficiency, but London studios are discovering an unexpected paradox: automation creates new bottlenecks requiring precisely the expertise being eliminated. We investigate what's actually happening to entry-level design work.
How Passive Data Collection is Reshaping UX Research
As users grow weary of surveys and interviews, researchers are turning to ambient behavioural signals from keystroke dynamics to micro-interactions to understand product experience without asking a single question.