Sales Development Representative - API/CPaaS (NwPS)
VonageJoin Vonage and help us innovate cloud communications for businesses worldwide!
Vonage Communications APIs:
As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.
Why this role matters:
As a Sales Development Representative you will be responsible for creating, identifying, and qualifying new sales opportunities in the Network Powered Solutions vertical. You will be a key driver of Vonage's growth by identifying, engaging, and qualifying new business opportunities within the Telecom Ecosystem (mobile network operators, virtual network operators, internet service providers, and regional service providers).
You will be the very first point of contact a potential customer will have with Vonage API and play a vital role not only in generating sales pipeline, but helping us refine sales and marketing strategy based on your interactions and successes with prospects.
There are tremendous growth opportunities within this position and team; you will have a chance to learn and develop skills on B2B technology sales and marketing and more. We are growing rapidly and we expect our SDRs to grow to more senior positions across the organization as we gain experience and achieve higher levels of performance.
Your key responsibilities:
- Perform outbound prospecting activities, and contact potential clients through phone/video calls, emails, LinkedIn or other channels
- Discover new leads through creative internet research and social media monitoring/messaging, using LinkedIn Navigator and other sales tools
- Develop a deep understanding of the U.S. Network Powered Solutions market, including key players, buying cycles, technical terminology, and competitive dynamics
- Keep meticulous and detailed notes updated in our CRM system
- Articulate Vonage's API portfolio (SMS/messages, Voice, Video, Authentication) and the differentiated value it delivers to network operators and service providers
- Schedule qualified meetings and demos for our Account Managers
- Collaborate with marketing, account managers, and sales leadership to optimize performance
- Achieve monthly targets number of qualified Appointments
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