Senior Account Executive, Government

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Would you like to own driving revenue for a leader in CX in the PacNW with key state agencies and large municipal government customers delivering next generation citizen experiences? At Genesys, we are the engine that powers mission success. Do you have the business acumen, relationships, government sales experience and the technical background necessary to help further establish Genesys as the leading CX and AI platform? Genesys is expanding in the U.S. Public Sector market, and this group within Genesys offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Genesys’ innovation.As a Genesys Senior Account Executive, you’ll own the adoption and growth of emerging cloud technologies that allow government to more effectively and economically serve their constituents and employees. More importantly, you'll help government customers transform their citizen experiences. Your responsibilities will include developing and managing a growing customer base in the Pacific Northwest and capture new logo organizations. You will deepen business and technical relationships within your territory and help them launch new citizen facing services. This includes determining the most effective go-to-market strategies and collaborating with Genesys’ Solution Consultants, Channel Partners, Product Management and Executive leadership.In this role, you will: - Drive revenue and market share in a defined geographic region.

• Have the drive and ambition to focus on new logo acquisition and expanding our customer base.
• Articulate and implement strategic territory and account plans aligned to Genesys’ strategic direction.
• Understand the technical considerations, certifications, and procurement processes specific to the public sector.
• Identify specific prospects/partners/channels to approach while communicating a relevant value proposition for you customer.
• Work closely with customers to ensure that they understand relevant CX and AI use cases and partner with Customer Success to ensure mission success.
• Be a thought leader both in your territory and inside Genesys for CX and AI.
• Collaborate with Genesys’ L