Solutions Consultant - Estimate
HigharcAbout Us
Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.
Higharc is seeking an accomplished Solutions Consultant to lead adoption of our Estimate module for new and existing customers. You'll sit within our post-sales organization, working directly with builders to turn a complex estimating workflow into a fast, confident habit.
What You'll Do
The best SCs on this team translate an estimator's real-world process into something that works inside Higharc, then stick with the customer until it sticks. You'll be the person a customer's estimating team calls when something breaks, when they want to push back on a workflow, or when they're ready to go all in.
This role is built for someone who wants deep ownership of a single module and the customers who depend on it, not a generalist onboarding motion.
Expect to:
Lead discovery and onboarding for the Estimate Module, mapping how each customer's estimating and purchasing teams actually work today
Train customers directly, including presenting to their leadership, and drive early, durable adoption
Own multiple customer relationships at once, running calls and troubleshooting sessions across several accounts in a single day
Troubleshoot issues in real time and know when to solve it yourself versus route it to Product or Engineering
File clear, well-documented feature requests and bugs based on what you're seeing across customers
Run UAT testing on new Estimate functionality before it reaches customers
Deliver regular account updates that give internal teams a real read on adoption health
Bring structured, strategic feedback back to Product — you're one of the best-informed voices on how Estimate is actually used
About You
You've spent real time in the weeds of estimating: you know what a takeoff looks like, where purchasing and estimating data disagree, and why builders get nervous about switching systems. You're equally comfortable running a hands-on training session and standing in front
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