Sr. SaaS Configuration Specialist

Resource Innovations is seeking a Sr. SaaS Configuration Specialist to join our growing team.

We are seeking an experienced Sr. SaaS Configuration Specialist with strong energy efficiency knowledge and experience to support the continued growth of our Resource Innovations software professional services group. The ideal candidate will have a minimum of 5-7 years of work experience as an analyst in the utility energy efficiency industry.

We are looking for candidates who want to work on things that make an impact on the world and are passionate about delivering the right solution to the clients.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and responsibilities

• Lead the design and implementation of complex technical systems solutions for Demand Side Management, Transportation Electrification, and clean energy technologies, catering specifically to utilities, transmission, and distribution system operators.
• Conduct in-depth analysis of customer business drivers, key use cases, and high-level objectives to develop tailored, advanced solutions.
• Gain and maintain expert-level knowledge of the company's no-code/low-code SaaS platforms, serving as a senior advisor and key user.
• Drive the enhancement of efficiency in both internal and external systems and workflows, aligning with the strategic business goals.
• Oversee the preparation of detailed gap analysis reports, use-case documents, and the development of comprehensive Technical Requirements and Specification Documents.
• Provide senior-level consulting on product configuration, launch, and offer ongoing system support for a suite of Energy Efficiency management products.
• Manage the full life cycle implementation of enterprise software systems, ensuring adherence to industry best practices and project guidelines.
• Lead the implementation of business logic, user interfaces, and databases, collaborating closely with clients’ technical teams and stakeholders to ensure seamless integration and functionality of implemented systems.
• Mentor junior analysts and contribute to team skill development, fostering a culture of continuous improvement and innovation

Requirements

• Preferred advanced degree in Computer Science, Information Technology, Business Information Systems, or an MBA with a Technolo