Technical Success Manager Nordics
AutodeskJob Requisition ID #
26WD99523
Position Overview
We are looking for Construction Industry professionals who are passionate about driving digital transformation throughout the industry. Coming from the AEC industry or having worked in the AEC tech industry, you will utilise your expertise and experience to solve everyday customer challenges, engineering value for them through adoption of Autodesk Construction Cloud.
Reporting to the Senior Manager of Construction Customer Success, you will lead technical engagements with some of the largest AECO organisations in EMEA. You will partner with the Customer Success Manager to deliver standardised and custom offerings which will be in consideration of documented programs in the Customer Success Plan. You will deliver and document health checks, custom workflows, training sessions, create dashboards, reports, and integrations to help customers achieve their desired outcomes.
Responsibilities
- Discover customer business and technical processes/workflows/requirements to build "trusted advisor" relationship and support customers in their digital transformation journey
- Develop processes and workflows which allow organisations to adopt and unlock value in Autodesk Construction Cloud
- Align with best practices for digital transformation change management, empowering customers to implement process and workflow changes
- Partner with Customer Success Managers to implement deliverables within the Customer Success Plan, addressing customer requirements and documenting value delivered
- Influence Product Roadmap through demonstrating business impact and working closely with relevant parties to prioritise requirements
- Maintain comprehensive industry technologies, trends and challenges to provide insight and guidance required to position the value of ACC
- Expert in all possibilities (and limitations) of Autodesk Construction Cloud Platform (Forma), being comfortable to challenge customers' status quo and demonstrate value through technical analysis and demos
- Share with team any best practices, competitive information, innovation, success stories and lessons learnt
- Use social media networks and public forums to build personal and Autodesk brand to establish credibility and promote solutions
Minimum Qualifications
- 5+ years of experience in the AEC industry and/or AEC technology industry is mandator
- Experience leading/managing successful technology change management projects, implementation and programs
- Confidence in compiling platform data analytics and dashboarding
- Passionate about moving the industry forward
- This is a remote position, but visiting customers onsite and
Opens the company's application page
Listed via
Jobicy
jobicy.com
Similar roles
Design & Tech
Related reads from TCHNX
The Quiet Death of Skeuomorphism's Evil Twin: Why Brutalist UI Is Finally Fading
After years of deliberately harsh interfaces, designers are rediscovering nuance. The shift signals a maturation in how we think about rebellion, accessibility, and digital craft.
The Emergence of Small Language Models: Why Efficiency Is Overtaking Scale
As the AI industry confronts computational costs and environmental concerns, a new generation of compact models is proving that bigger isn't always better. Small language models are reshaping enterprise AI deployment.
The Quiet Revolution in Local-First Software
As major platforms face outages and data breaches, a new generation of developers is building applications that prioritise local data storage and peer-to-peer sync, challenging the cloud-first orthodoxy that's dominated tech for two decades.