Travel Consultant, Corporate

 

Travel Consultant, Corporate (Remote)

This is a full time permanent position with BCD Australia

If you are based in Sydney NSW, then this role is hybrid

 

As a Corporate Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? If so, then you may be a great fit, to work with BCD Travel’s corporate clients to support them with their travel requirements. Does this sound like you? – Read on! 

 

As a Corporate Travel Consultant, you will,

• Search and confirm travel reservations for our corporate clients, using various forms of communication modes, including phones, email and live chat

   

• Strong understanding of a client travel policy and can consistently provide consultation to the customer 

   

• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) 

   

• Provide the client with the required industry information, such as low fares, exchange costs, and penalties 

   

• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement

 

About you 

• Proven experience as a travel agent, with a minimum of three (3) years’ experience working for a travel management company on managing corporate travel arrangements 

   

• Mid to advanced level skills in GDS Sabre – we provide dedicated training in Sabre too!

   

• Willingness to flex from time to time on roster start and finish times

   

• Strong verbal and written communication skills in English 

   

• Solid working knowledge of the travel industry, policies, procedures, and processes 

   

• Must have full working rights in AU