Vice President, Account Management
DatavantDatavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
Position Overview:
The Vice President, Account Management (Strategic Accounts) is responsible for leading Datavant’s relationships with a portfolio of highly complex, strategically important provider customers. This role owns retention, revenue growth, executive engagement, and value realization across assigned accounts, ensuring Datavant is positioned as a long-term strategic partner within each customer organization.
Key Responsibilities:
- Own overall relationship health, retention, and growth for assigned strategic provider accounts
- Lead executive-level engagement and multi-threaded relationships across customer organizations
- Develop and execute account strategies aligned to customers’ business objectives, market dynamics, and growth initiatives
- Drive renewals, renegotiations, and expansion opportunities in partnership with GTM and Finance
- Champion adoption of Datavant’s digital solutions, global workflows, and modernized operating models
- Proactively identify account risk and lead resolution of high-impact customer issues
- Translate operational performance into clear, value-based narratives for senior customer stakeholders
- Partner closely with Service Delivery to ensure transparency, alignment, and issue resolution
- Collaborate cross-functionally with Product, Finance, Implementation, and Marketing to deliver on customer commitments
- Maintain accurate account plans, forecasts, and CRM documentation
Qualifications:
- Bachelor’s degree required; advanced degree preferred
- 8–12+ years experience in healthcare account management, strategic sales, or services
- Proven success managing large, complex provider or enterprise customer relationships
- Strong executive presence with the ability to influence senior stakeholders
- Demonstrated commercial acumen, including renewals, pricing, and margin considerations
- Deep understanding of healthcare provider environments and HIPAA-regulated services
- Excellent analytical, communication, and presentation skills
- Ability to travel up to 50–75%
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