Senior Manager, Marketing AI Operations

We're hiring a Senior Manager to use marketing operations as a lever to change what's possible, combining agent-native systems, rigorous pipeline intelligence, and disciplined execution to make an agile marketing org run like it's twice the size. You'll stand up and drive Marketing's Agent Center of Excellence, manage the ICs who run our MarTech, Marketing Ops, and Airtable campaign-management systems, and own the highest-stakes work that doesn't fit neatly inside any one function. You'll do it as a player-coach: building and shipping agents yourself, guiding the people who do, and operating with broad visibility across the org and a direct line to the VP of Marketing.

What you'll do

• Own Marketing's Agent Center of Excellence. Drive the marketing team's agent and agentic-workflow strategy end-to-end, from tool evaluation and use-case prioritization to agent development, maintenance, and adoption.
• Co-design and ship AI agents (on Airtable, Hyperagent, Claude, and others) with business owners to automate high-volume, repeatable marketing work.
• Maintain the agent fleet as living infrastructure. Treat the agents and skills the marketing team already relies on as production systems: named owners, versioning, and measurable output.
• Lead the most complex builds yourself and create the framework for how the team evaluates, adopts, and governs AI responsibly.
• Raise the AI-fluency floor across all of marketing. Separate what's genuinely useful from hype and give the team a clear point of view on where to invest attention.
• Manage the ICs who own MarTech, Marketing Ops, and Airtable campaign management. Set direction, grow their agent-engineering capability, and stay hands-on-keyboard yourself.
• Evolve MOPs into a system that uses AI agents and automation to support predictable pipeline and clean lead management.
• Drive Airtable MarketingCentral's evolution into an intelligent ops layer and source of truth for how campaigns are briefed, scoped, prioritized, and handed off.
• Define and govern the martech stack: what you use, why, and how it connects, with a bias toward consolidation and AI-native tooling.
• Own the highest-priority cross-functional initiatives — the ones that need someone with full context on marketing strategy, operations, and data to drive to a clean outcome.

Who you are

• You've personally built and shipped AI agents or automated workflows, not ju