Service Desk Analyst I (Quesnel)
College of New CaledoniaReporting to the Chief Information Officer, and where applicable, assigned day-to-day supervision from the local Community Campus Manager, the Service Desk Analyst I will act as an initial point of contact for IT Services and will record, triage, escalate, or resolve user service and incident requests. This role will be responsible for maintaining accurate records in the IT asset and request tracking system. The Service Desk Analyst I will work closely with other members of the Service Desk tea…
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